Carbon positive is how organisations describe climate positive and carbon negative.Carbon negative means the same thing as “climate positive.”.Climate positive means that activity goes beyond achieving net-zero carbon emissions to create an environmental benefit by removing additional carbon dioxide from the atmosphere.Carbon neutral means that any CO 2 released into the atmosphere from a company's activities is balanced by an equivalent amount being removed.To start, let's deep dive into the core of carbon-neutrality: So let’s understand better what the lingo around carbon neutrality is. To verify if a company is willing to reduce or even erase their carbon footprint when they are claiming carbon-neutrality, it is vital to comprehend these terms. Read our article “How to spot greenwashing”Īccording to the targets set by the Paris Climate Agreement, there are only 29 years remaining to reach global net-zero emissions. However, communicating transparently about them may encourage businesses to be more proactive. The diversity of phrases and the lack of clarity around them can mislead well-intentioned consumers. Terms like "carbon-neutrality", "net-zero" or "climate positive" have been around for a while, but for the last couple of years, small startups to global corporations have integrated them, mainly for mainstream marketing purposes. With global giants like Google, who claims that they are the first company to eliminate its carbon legacy, we may ask: how is it possible? Nowadays, more and more companies pledge to become carbon neutral, net-zero or even climate positive. I look forward to meeting with you and the VP of Customer Success next Wednesday, October 3 at 1:00 P.M.Carbon-neutral is the new gold. Let me know if you have any questions on the attached information. We have the fastest and most intuitive chatbot in the market.We have an existing knowledge base of over 5000 industry professionals, to help you better service your customers.And here are the ways Geller Industries is uniques positioned to help you implement these solutions: I’m glad we agreed these could be beneficial solutions for Phoebe’s E-commerce Solutions. Add a chat feature to your site so customer support specialists can provide quick service and solutions to your customers.Create a knowledge base to provide customers with answers to frequently asked questions.Here are the top potential solutions we discussed: I also appreciate you sharing your concerns about Geller Industries’ ability to solve for those challenges. Thank you for your time today and for expanding on your goal to increase customer NPS, and the difficulties you’re having with improving customer service and experience. To deepen the rapport you built on the call, mention a commonality or talking point. Attach a useful piece of content if you have one. In your follow-up email, reiterate the main challenge or objective you identified and some relevant advice. Call recapĬonnect calls are typically used to establish a relationship with the buyer. Not only does this demonstrate the value you can provide, it solidifies your role as a trusted advisor.ĥ Recap Email Templates to Use After Your Sales Call 1. Every recap message is an opportunity to provide a tip or offer a relevant resource. As you dive deeper into your prospect’s situation, goals, and pain points, you’ll get a better sense of how you can help them. Referencing the specific date and time of your next meeting serves as a reminder for the prospect, motivates them to add the meeting to their calendar, and decreases the chances they’ll ghost (though we’ve got email templates for that too). Sales email templates (like the ones below) give you the chance to confirm next steps.The email reinforces key takeaways from the meeting and increases the likelihood the prospect will remember main points from the discussion. Even the most engaged prospects occasionally forget details - and distracted or impatient buyers will retain even less. Emails crystallize the highlights of your meeting.If that’s your go-to, post-call routine, you might be missing a valuable step: sending a recap email.Ī recap email after a connect, discovery, or demo call keeps the conversation at the top of your prospect’s mind and reinforces next steps in three important ways:
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